1. Introduction
Copper Room ("we", "us", "our") is committed to protecting your privacy. This Cookie Policy explains how we use cookies and similar technologies when you visit our website, which focuses on comparing mortgage brokers versus bank specialists in the Montreal real estate market.
By continuing to browse our site, you acknowledge the use of cookies as described in this policy, unless you have adjusted your browser settings or opted out through our consent manager.
2. What are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. They allow our server to identify your browser and remember certain information about your visit, such as your language preference or your progress through a mortgage rate calculator.
3. Legal Basis & Law 25 (Quebec)
As we operate in Montreal, Quebec, we comply with the Act respecting the protection of personal information in the private sector (widely known via its amending legislation, Law 25).
- Consent: Under Law 25, we require your explicit consent for any non-essential cookies. By default, only strictly necessary cookies are active when you first visit our platform.
- Transparency: We are required to inform you about the purposes for which data is collected and the technical means used to identify, locate, or profile you.
- Right to Withdraw: You have the right to withdraw your consent for tracking at any time.
4. Cookie Categories
01
Strictly Necessary
These are essential for the website to function. They handle security, network management, and accessibility.
- • Session ID (Duration: Session)
- • Security Cross-site (Duration: 24h)
- • Consent Preference (Duration: 1 year)
02
Performance & Analytics
Help us understand how visitors interact with our mortgage comparison tools. All data is aggregated and anonymous.
- • Google Analytics (Duration: 2 years)
- • Hotjar Heatmaps (Duration: 1 year)
03
Marketing & Targeting
Used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.
- • Meta Pixel (Duration: 90 days)
- • LinkedIn Insight Tag (Duration: 180 days)
04
Functionality
Enables enhanced features like remembering your mortgage search parameters or chat support functionality.
- • Chat Support (Duration: 6 months)
- • Language Pref (Duration: 1 year)
5. Third-Party Tracking
Some of the cookies on our website are set by third parties. These third parties (such as Google, Meta, or Montreal-based financial API providers) may use cookies to collect information about your online activities over time and across different websites. We do not control these third-party cookies. We recommend checking the respective privacy policies of these third-party services for more information.
6. Managing Preferences
You have several options for managing your cookie preferences. Please note that blocking some types of cookies may impact your experience on our site and the services we are able to offer.
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, or to delete certain cookies. For more details, visit the support page for your browser:
Chrome,
Safari,
Firefox, or
Edge.
7. Contact Information
Copper Room is committed to the highest standards of data protection. If you have any questions or concerns regarding our use of cookies or this policy, please contact our Privacy Officer at:
Copper Room Montreal HQ
1250 Guy St, Montreal, QC H3H 2L3
Email:
Phone: +1 (807) 590-1031